Casino Work: The Good, the Bad, and the Ugly


As with work in any sector, there are advantages and disadvantages to employment in the gaming industry. Some of these are similar to the pros and cons of any hospitality job, while others are unique to the casino environment.

  • A Lively Atmosphere - If you’re an outgoing person who is energized by rowdy, fun-loving crowds and interesting characters, and you don’t mind being surrounded by tobacco smoke and free-flowing alcohol, the casino environment may be a great fit for you.

  • An Emotional Roller-Coaster - Over the course of a single shift, you’ll be expected to interact with customers riding the high of post-jackpot jubilation and those who just lost thousands of dollars in the blink of an eye. If you’re compassionate and can read and respond to people well, this may be a great role for you.

  • Geographic Limitations - Although the gaming industry is spreading, the most lucrative properties are still those that are clustered in and around a handful of large cities. Nevada remains the epicenter of the North American gaming industry, and it’s where most experts recommend that new recruits migrate to break into the field. If you’re not up for an adventure that may include relocation, or if you have local ties that would make a move difficult, casino work may not be a viable possibility.

  • Licensure Requirements - While specific requirements vary from state to state, most jurisdictions require all casino employees to apply for licensure or certification, even if they are service staff who don’t personally engage in gaming activities.


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